Civility and respect in corporate cultures

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Civility in the workplace is vital – this week the question of civility in the workplace was on the Sydney School of Protocol agenda starting with a most interesting conversation with Sue Jacques - The Civility CEO, based in Calgary, Canada.

Sue is committed to helping individuals and businesses to gain confidence, earn respect and create courteous corporate cultures. Her motto is when in doubt, choose kindness.

Off the back of this conversation, we witnessed an example of when a culture can be corrupted through the actions of a minority. We observed this within the Australian Defence Force regarding the behavior of officer personnel, impacting on everyone representing the force and the reputation of the army. Chief of Army, Lieutenant General Morrison AO, delivered a clear and fine message to the officers regarding the behaviors expected when working in key roles for the country within this culture    - as uploaded to YouTube on Thursday.

"Those who think that it is OK to behave in a way that demeans or exploits their colleagues have no place in this army," Lieutenant General Morrison said in the message, "(Female soldiers and officers) are vital to us maintaining our capability now and into the future -- if that does not suit you, then get out."

"You may find another employer where your attitude and behaviour are acceptable, but I doubt it. The same goes for those who think that toughness is built on humiliating others."

Click here to view Lieutenant General Morrison's message to army personnel

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